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Broker Portal

BOQ Group is undergoing a digital transformation to strengthen, simplify, and modernise our business - Delivering better outcomes for customers and brokers. As part of the BOQ Group digital transformation, the current Virgin Money home loan origination platform has been decommissioned. Virgin Money no longer accepts Home Loan applications for all customers and the products are no longer available in ApplyOnline.

We will continue to support your existing customers with all their maintenance, variation, and top up needs, customers can contact our support team on 13 81 51. Brokers will continue to have access to the Virgin Money broker portal and the pricing portal for existing customers pricing requests.  If you have any questions, get in touch via broker@virginmoney.com.au and a member of our experienced support team will get back to you.

Virgin Money interest rates update
Stay up to date on interest rate news via the Virgin Money rate hub

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We’re making it easier to do business with us and would like to invite you to take advantage of our secure broker portal. You will have access to our credit policy, home loan calculators and other relevant documents and information to assist your customers through various stages of the application process.

If you’re already accredited with Virgin Money, you will receive an invitation with a unique code that can be used to login to the portal.

If you’d like to become an accredited broker and gain access to the secure broker portal, reach out to your local BDM.

Our Broker Support Team and Customer Care Team are located right here in Australia. Please reach out or contact your local Business Development Manager.
 

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More than ever we’re committed to making it easier for our Broker partners to do business with Virgin Money and working together to help more customers be financially better off – now and in the future.